Perfect Teller: Problems with Program
I get a network error when trying to sign on to my account. You must have an active connection to The Internet to be able to access your account. If your computer is set up to dial on demand, the Perfect Teller program will cause the computer to automatically connect to The Internet. If not, you will need to manually establish the connection before you try to sign on to your account. If your computer accesses the network through a LAN (Local Area Network) and you are not able to connect, please read the next FAQ. I am connected to The Internet and can access it with my browser, but still get a network error when I try to sign on to my account. If your PC is on a network, you may be accessing The Internet via a proxy server. Some proxy servers require you to configure your PC to get past the firewall and out on to The Internet. SocksCap32 can be downloaded from http://www.socks.nec.com/sockscap.html and will provide this function for Perfect Teller. You may be able to find the correct proxy settings to use (with SockCap32) by looking in the proxy settings area of your browser.Contact your network administrator if you need help installing or configuring this program on your PC. I am able to access my account, but my Draft account shows a minus sign just to the left of the balance. Is there something wrong with the program? No, the program is working correctly. The Perfect Teller program uses a highly sophisticated routine which continually evaluates your deposits as compared to your withdrawals. It is beyond the scope of this FAQ to explain exactly how the routine works, but to sum it up, the minus sign indicates that you have less than no money.
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